Privacy Policy

Effective date: April 15, 2025

Tekhype Limited ("us", "we", or "our") respects your privacy and is committed to protecting personal information in accordance with international data protection standards and our ISO/IEC 27001:2022-certified Information Security Management System (ISMS).

This Privacy Policy explains how we collect, use, store, and protect your data when you use www.tekhype.com (the “Service”).

Information We Collect

We may collect the following categories of personal data:

  • Identity & Contact Data: name, email address, phone number.
  • Usage Data: IP address, browser type, operating system, device identifiers, pages visited, date and time of access.
  • Cookies & Tracking Data: session cookies, preference cookies, and security cookies.
  • We collect this data either directly from you or automatically when you use the Service.

Purpose and Legal Basis for Processing

We process your personal data only where we have a legal basis:

  • Contractual necessity: to provide and maintain the Service.
  • Legitimate interests: to improve performance, secure our systems, and analyze usage.
  • Legal obligations: to comply with applicable laws and regulations.
  • Consent: where required (e.g., marketing communications, non-essential cookies).

How We Use Your Data

We use personal data for the following purposes:

  • To provide, operate, and maintain the Service.
  • To notify you of updates or changes.
  • To personalize your experience and remember preferences.
  • To analyze and improve website performance.
  • To detect, prevent, and respond to security incidents.
  • To comply with legal and regulatory obligations.

      • Data Retention

      We retain personal data only as long as necessary for the purposes described above, in line with our ISO/IEC 27001:2022 retention and disposal policies. Data no longer required is securely deleted or anonymized.

      Data Security

      We implement appropriate technical and organizational controls under ISO/IEC 27001:2022 to protect your data, including:

      • Access control and authentication.
      • Encryption of data in transit and at rest.
      • Regular risk assessments and audits.
      • Incident response and breach notification procedures.

      Sharing and Transfers

      We may share personal data with:

      • Service providers (e.g., analytics, hosting) under strict confidentiality and data protection agreements.
      • Regulators or authorities where required by law.
      • If data is transferred outside your jurisdiction (e.g., to servers in Ghana), we ensure appropriate safeguards are in place.

          • Your Rights

          Depending on applicable law, you may have the right to:

          • Access and obtain a copy of your data.
          • Correct inaccurate or incomplete data.
          • Request deletion (“right to be forgotten”).
          • Restrict or object to processing.
          • Withdraw consent (where processing is based on consent).
          • Lodge a complaint with a supervisory authority.
          • Requests can be made via our Contact Us section.

          Children's Privacy

          We do not knowingly collect data from individuals under 18. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

          Changes to This Policy

          We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

          Contact Us

          If you have any questions about this Privacy Policy, please contact us:

          • By visiting this page on our website: http://tekhype.com/contact.html
          • By phone number: (+233)308-249-513
          • Email: info@tekhype.com